Vegas Hero is part of Genesis Global Limited, a Malta-based gambling company that also operates its other sister sites such as Casino Joy, Casino Cruise, Casoola and Casino Planet.
If you want to find out more about Vegas Hero, you’ve come to the right place. We will dig deeper, talking about the most important aspects of this casino, including security, site usability, welcome bonus, accepted payment methods and customer support.
Read our Vegas Hero review before registering and making a deposit.
Table of Contents
Is vegas hero legit?
The aspect of legality and security is fundamental for us at Whatsthebestonlinecasino.com, so we talk about it right away at the beginning of each review.
As far as we are concerned, this is the first aspect to clarify, because we want to avoid playing on untrustworthy sites. And unfortunately there are many around.
Vegas Hero, though, is not one of them. It can boast several licenses that allow it to legally operate in different countries of the world.
UK players can be reassured by the license number, granted by the Gambling Commission.
Aside from the mandatory legal aspects to operate in the UK, Vegas Hero, and all the casinos of the Genesis group, can be considered virtuous. The reason is soon stated.
Vegas Hero is part of the Responsible Gaming Foundation, an organization that aims to create awareness around the issue of gambling addiction and offers tools to prevent and address it.
Genesis Safe Play has more or less the same goal and testifies how Vegas Hero and the entire Genesis group care about the safety and health of their players.
When you join Vegas Hero, you are entitled to a first deposit bonus of 100% up to £ 100. Moreover, after the deposit, you will immediately receive 10 free spins, in addition to another 10 free spins per day for the next 4 days.
You can play free spins on 3 Netent classics: Starburst, Gonzo’s Quest and Twin Spins (here if you want you can see the complete list of Netent slots with their RTPs).
You have 14 days to play the bonus and convert it into real money with a 40x wagering requirement. This is slightly more than the average wagering, which is usually 35x. The max bet is £ 5, so be careful to bet more, as doing so will make lose the bonus.
Also, remember that from the moment you are credited with the free spins you have 72 hours to play them.
If you prefer live casino over slots, you can take advantage of the same offer (without the free spins) to be played at the Vegas Hero live tables, which we will discuss below in the Games section.
In this case, however, the max bet rises to £ 30.
For both promotions – slots and live casino – deposits with e-wallets are excluded.
Vegas Hero works with the best providers to bring you the most renowned games; among these it is worth mentioning Netent, iSoftBet, Yggdrasil, Skywind Group, Relax Gaming, Pragmatic Play, Red Tiger, Play’nGo, Microgaming and Evolution gaming.
Vegas Hero’s inventory is very diverse. Starting with the live casino, we can say that here you will find enough games to rival the best casinos in Las Vegas.
In addition to the traditional games you find in a physical casino, such as roulette, craps, blackjack and baccarat, you can find many others such as Dreamcatcher, Crazy Time, Mega Ball, Football Studio and Sic Bo.
Then of course, you will find them, the slots. There’s plenty of them, both classics like Irish Gold, Mistery Joker and Wild Melon; and video slots like Book of Oz, Divine Fortune Megaways and Sakura Fortune, to name a few.
If chasing big wins is what drives you to play, you should definitely play the jackpot slots: for example, Mega Moolah with more than £ 8,000,000 in prize pool.
There are also must-drop jackpots such as Dragon’s Luck and Mystery Reels, where the prize pools are medium but are awarded daily and the odds of winning are higher.
To complete the picture and to ensure a complete offer, there are also traditional video poker and table games.
Recognizable thanks to the logo with the initials printed on a white and red shield, the Vegas Hero site is modern and pleasant.
There are no particular flaws to highlight. The structure is standard and the usability guidelines are respected.
If you browse from desktop, you will find the buttons to register or log-in at the top right and to ensure maximum visibility they are moved to the bottom center, in mobile navigation.
In both cases, at the top right, you will find a link to the games and one to the customer support section, the first with an image of a deck of cards, the second with a question mark.
In this way, the three main functions, registering, playing, receiving assistance, can be carried out easily.
By clicking on the drop-down menu, at the top left, you can find other useful information regarding, for example, promotions and payment methods.
By clicking on the games, a secondary menu is displayed with the category that group the various games, including live casino, must fall jackpots, classic slots and so on.
The only drawback is the search bar which does not allow you to find a game by provider. Aside from that, Vegas Hero’s usability is okay for all devices.
There are several payment methods accepted on Vegas Hero. All are free and processed immediately.
While the minimum deposit is always £ 10, most of these methods allow for a maximum transaction of £ 5,000.
These include the Neteller, PayPal, MuchBetter, Skrill, MiFinity and Jeton e-wallets, Visa, Mastercard and Maestro debit cards. Always with the same limits, you can deposit and request payments with Trustly‘s instant banking.
Otherwise, you can pay from mobile with Boku, or with the PaySafeCard electronic voucher. In these cases, the maximum transaction is £ 30 and £ 200 respectively.
Before contacting Vegas Hero customer support, consult the FAQ section, which you can find by clicking on the question mark at the top right of the website.
The most frequently asked questions are grouped by categories, such as registration, withrawal, casino, responsible gaming etc.
You can also type in a keyword to find a quick answer.
If you don’t find what you are looking for, then you should contact Vegas Hero support.
You can do this in two ways: by sending an email to [email protected] or by phone.
Users from the United Kingdom can call the toll-free number 08001700126 or, alternatively, or +356 27761397. In the latter case, it is a Maltese number, and a charge will be applied, depending on your operator.
Unfortunately, Vegas Hero does not offer a live chat service: for many players this can be a problem, but in general the support offered is good.
Vegas Hero review: our final thoughts
Perhaps, Vegas Hero doesn’t differ too much from most online casinos in the UK, at least when it comes to the welcome bonus.
However, the usability and good range of games make it a good option to try.