Yako Casino was born in 2015 and it’s run by L&L Europe Limited, Malta-based company which incorporates other online casinos such as Hyper Casino, Fun Casino, Yeti Casino and All British Casino.
This terms is the translation of “your” from Swahili, making clear the goal of the casino to create a customized experience.
Yako is available in the UK and in many more countries, as it holds a United Kingdom Gamgbling Commission, a malta gaming authority and a Spelispektionen license.
If you are interested in this operator, keep on reading our Yako Casino review.
ℹ️ Yako online casino details
|Online Casino||Yako casino|
|UK Gambling Commission license number||38758|
|Owned by||L&L Europe Limited|
|Business address||Northfields App 7, Vjal-Indipendenza Street,|
MOSTA, MST 9026, Malta
|E-mail address||[email protected]|
🎁 Yako Casino Welcome bonus
Yako Casino welcomes new players with a lavish welcome bonus, which consists of a 100% match on the first deposit up to £99 and 99 free spins.
To activate the deposit bonus, you need to log in and go to the bonuses tab in the My account section and select the chosen offer. Follow carefully these steps, otherwise you might lose the welcome bonus.
Immediately after, you are redirected to the payment page (the minimum deposit is £20).
You can play the free spins only on Netent’s Spinsane and Joker Pro (by the way, here you can find the complete list of Netent slot with RTP and volatility).
It’s useful to remind you that to convert the bonus money into real money you have to play it 40 times within 30 days.
Almost all the slot games contribute 100% to the wagering, while live casino games are not taken into account at all.
You do not need a promo code as, once you activate the offer, it will be automatically added during the deposit.
💰 Yako Casino Cashback
Players at Yako Casino will be spoiled with many more bonuses and promotions than just the welcome offer on a weekly basis.
These giveaways include Yako spins, Reloaded Bonuses and, of course, cashback.
There’s not really much to say about the cashback: you will simply get 10% back of the amount played for ever automatically to your account. Not bad, right?
🎰 Yako casino games
With more than 840 titles, slot games aficionados’ needs will be satisfied at Yako Casino. Classics like Sizzling Hot and Bonanza, ancient Egypt-themed Pyramid: Quest for immortality and Book of Ra, as well as movie-inspired The Goonies and From dusk till dawn 10 are available to pleasure everyone’s taste.
Video slots lover driven by the chance of winning big shouldn’t miss Atlantean Treasures Mega Moolah, currently with a jackpot exceeding £13,000,000.
For the same reason, you can pick you lucky numbers at the most liquid lotteries like the Mega Millions and the Euro Millions.
Live casino is not exactly the spearhead of Yakos’inventory; however, you can find a decent selection of Evolution gaming games such as Lightning roulette, Lightning Dice, Deal or No deal and Dream Catcher.
In a nutshell, a very good selection of slot games and a good selection of all other casino games, including table games and slingo.
🧑💻 Software providers
To deliver the best-in-class service, Yako Casino teams up with some of the most renowned software providers.
Here are some of them:
- SG Gaming
- Elk Studios
- Blueprint Gaming
- Evolution Gaming
- Thunderkick and many more.
🖱️ Usability and design of the Yako casino site
Yako Casino appears with a minimal design where there’s no place for redundant elements and a Los Angeles Lakers-lookalike combo of purple and yellow is the master.
The website is completely responsive, offering the same performance level you’d have from a laptop even when you visit from a mobile device.
The main menu is actually in mobile mode by default and located in top-left corner where it expands, once selected.
Here the most important areas of the website such as the personal area, the promotions and the FAQ sections can be accessed.
The secondary menu shows the list of games divided in categories.
As the screen size decreases, fewer categories are displayed, but a helpful draggable bar can show other options easily.
These categories are links that can be clicked to filter the games.
We would like these buttons to be faster and so the search bar. Here, you can browse the games by title or developer.
However, we noticed that nothing shows up if you type Elk or Next Gen, partners listes on the footer.
Moreover, with this layout, when you type one game, will be displayed as many times as the number of categories it belongs to.
In the example above, we are looking for the Wish upon s Leprechaun slot. We just need it once, not three times.
In general, the user experience at Yako Casino is good thanks to the limited number of pages and elements but it could be improved.
💳 Payment methods offered by Yako Casino
UK players have several payment methods available.
All major debit cards such as Visa, Mastercard and Maestro are accepted.
E-wallets like Skrill and Neteller are also ideal, and guarantee a faster withdrawal.
Paysafecard, the well-known pre-paid card is a safe and viable option too.
Paypal is currently not available for UK players.
💸 Withdrawal time: how long does it take to get your money?
The time required to process your withdrawal request depends on the payment method used.
Once the withdrawal is accepted, you will receive the money instantly with any e-wallets and it will take from 3 to 4 working days if you paid by card or via bank transfer.
💬 How to contact Yako Casino Customer support
Yako Casino offers its customers several ways to contact the customer support, in case they need assistance.
First of all, we recommend you browsing the FAQ section, which contains the most likely queries, divided in categories such as: registration, my account, payments and withdrawals, bonuses, mobile, technical, safety and security, play safe and gameplay.
This guide is quite comprehensive and should help you in 90% of the cases, so give it a look before contacting the customer support.
However, if you need specific assistance, you have 3 additional options.
At the bottom of every page, there’s a sticky banner, in the middle of which you can click the support button.
This feature is a usability gem, which gives the idea of the customer-centric philosophy of Yako Casino.
You can send an e-mail to [email protected] and someone will get back to you with 24 hours.
Not every online casino offers support over the phone. You can talk to a Yako Casino customer rep by calling +356 20341662.
Bear in mind this is a Maltese number and it’s not free. The cost depends on which country you’re calling from and your service provider.
Last not least, Yako Casino offers also a live chat service, which is available every day from 8am to 11pm GMT.
You just need to fill a form with name, email address and your message to be able to chat with a customer support agent after a short wait.
🗣️ Other Yako Casino reviews: what do people think about it
Solid online casino, to be expected from whom its run by. I believe this casino is fair and run very well, withdrawals are same day pretty much and after documents have been filed its all smooth sailing, as it should be.
No1 wants to spend time in the support trying to solve issues, I dont think i have had to contact the support barely which is a solid indication of a well working site/company.
5 Stars fr sure.
Disgusting online casino never made one single withdrawal you’re lucky to get 1 bonus feature on £100 on every deposit you make if you make a complaint they will restrict your gameplay and deposits because they don’t like people complaining how bad their games are nothing random about this site Same outcome 1 deposit 1 bonus allways
Complete Parasites PLEASE PLEASE STAY AWAY.
Do not give these people your hard earned cash. Majority of games are not the RTP advertised. I have recorded gameplay which I will release on YouTube proving this including complete fixed gameplay on Diamond Mine All Action.
They will also let you play a while then when wanting to withdraw they will ask for so many details some not even possible to obtain to avoid paying out.
I have filed a complaint to the Gambling Commission.
Please stay away from these and all L/L sites get them closed down they shouldn’t be allowed to operate.
I’ve tried to withdraw £480, they’ve asked me to send them bank statements from two accounts for last two months that I’ve deposited from, never had so much humilation and experience like this before, they keep asking for more and more things that they didn’t originally ask for at the start either
Joined 1week ago yakacasino
Had small win and they paid out quick
This on my bank statement is deposit to yakacasino.com
Then I noticed my next 3 deposits went to L & L and have to say I had no chance it was like the slots are rigged
£2 a spin no features no bonus and wins less than stake
Do your self a favour and avoid
Rip off merchant
Live support terrible
CLOSE IT DOWN
I was a regular player at Yako until they asked me to confirm my identity. Not a problem, until they asked me for payslips from my employer. I explained that this is not possible due to the fact that I am self employed. They instead asked me for a copy of my bank statement.
This too was a problem due to the fact that during my time with Yako, I changed my online bank supplier from Thinkmoney to Monzo, meaning that because the Thinkmoney account was closed by the time they required the statement, I could no longer access the account. I explained this to Yako but they were insistent on seeing a bank statement. How am I supposed to provide something I can no longer access. It simply can’t be done…….I asked Thinkmoney if it was possible and they said no.
When I first signed up to Yako, I immediately contacted them to ask if I could provide my documents up-front & before I even made my first deposit. They advised that they would get in touch when I was required to do so. This is a far from Ideal solution as should somebody find themselves in the same situation as me, then they’ll find that they can no longer play at this casino.
Long & short of it is that they should have allowed my to provide my documents from the start. They’ve lost a very loyal customer through their stubborness.
✔️ Yako Casino review: our final thoughts
An all-round casino with the highest standard of safety met.
The generous welcome bonus and the 10% cashback make of Yako Casino a unique platform.
Online slots lovers should not miss this operator and other players will enjoy a plethora of alternative games.
❓ Yako Casino frequently asked questions
Does Yako Casino offers a welcome bonus offer to new players?
Is this online casino legit?
What are the best Yako online casino games?