Born in 2018, Jungle Reels is operated by Jumpman Gaming.
Holding an UKGC license under number 39175 as wells as an Alderney Gambling Commission license, Jungle Reels can be considered at all effects a legal casino, available to UK players.
Sister sites include Amazon slots and Dove Bingo.
If you want to learn more about this online casino and before making any deposit, read our unbiased and comprehensive Jungle Reels review.
New joiners at Jungle Reels are taken in with a curious welcome bonus offer.
Upon depositing at least £10, you’re entitled to spin the Mega Reel: here you can win prizes like free spins on Netent’s Starburst slot or Amazon vouchers.
Any prize here is subject to a 65 times wagering requirement, which is huge compared to the average value of 35x.
Promos don’t stop with the welcome bonus, but there is much more going on.
For example, to celebrate the start of 2021, players can benefit from New Year Giveaway, where you can be drawn and win amazing prizes by wagering £10 on some selected slots such as Gonzo’s Quest and Twin Spin.
Jungle Reels likes to celebrate your birthday with you.
Log in during your special day, spin the Mega Reel and you can win up to 500 free spins.
Other promotions include happy hours, monthly free spins and daily 5% cashback.
A rich program of special offers you shouldn’t be missing.
If you’re a bingo enthusiast, you shouldn’t miss the chance to win a share of £2,500 in the Friday Fun room.
Jungle Reels has a gamified loyalty program which is simply called trophies.
There’s a hundred of trophies you can win and every 5 you move up to the next level.
Every new level achieved, you can spin the Mega Reel and the higher the level the more benefits and spins you will have.
With more than 1,100 games in its library, Jungle Reels is appealing to any kind of player.
This huge list of titles is decently divided in few categories such as hot slots, bingo, table games, jackpots etc.
Actually, this grouping could be improved: for example, under the casino tab fall some slots but it’s not clear what this category represents. Live games are inside the table games tab but it will be better if they were in their own.
Also, in the My Faves tab, a pre-selected group of games is displayed already.
You can browse this plethora of titles, by using the search bar. Unfortunately, though, it won’t help you filter by software provider, so if you type “netent”, no games will be shown.
This is not a problem if you know already which game you want to play but could be a bit frustrating if you don’t.
As we mentioned before, slots lovers will find anything
Masterpieces like Immortal Romance, Eye of Horus, Solar Queen, Thunder Struck, Rainbow Riches and Starburst are available.
We also recommend you playing on Jackpot slots like Stampede and Legend of the 5 Ninjas.
If you’re into table version, there’s much to spend some time on as well, like roulette and blackjack, even live.
Several bingo tables in both 75 and 90 ball variations are also available.
At Jungle Reels casino players can deposit money and start playing at Jungle in several ways: all major debit cards such as Visa, Mastercard and Maestro are supported. Normally, more experienced players enjoy the benefits of e-wallets: in this case, you will be delighted to know that Paypal, Skrill and Neteller are also viable options.
And if you don’t feel comfortable with using a card online, you can always use Paysafecard, which is well-know pre-paid card. However, remember that with this method you won’t be able to request any withdrawal.
All the payment methods allow you to deposit money immediately and free of charge.
If you need help from Jungle Reels casino, you can check their FAQ section or rely on their online community.
Unlike many online casinos, Jungle Reels doesn’t offer a live chat service, which is quite disappointing.
Instead, you can write them an email to [email protected].
Bear in mind that you won’t get any reply before two working days though.
Let’s say you want to buy a product and you find it in this online store. You contact the store and someone gets back to you after 2 days. Would you buy there?
Probably, you wouldn’t, unless you could not find that product anywhere else in the world.
This metaphor comes in handy and it’s relevant for the gambling industry as well.
Customer support is the human side of every casino; it’s the link between operator and player.
If it’s missing or poor, the overall service itself is also lacking.
After winning some money and meeting the wagering requirements, you decide to withdraw it.
The request is processed in 72 hours. That’s quite a long time compared to the industry standard. In fact, most of online casinos will approve (or not) your withdrawal request in maximum one working day.
During this time frame, the withdrawal is pending and you can even decide to change your mind and revert it.
After the approval, the time required to have your money back depends on the payment method used: with e-wallets it happens in snap, while with cards it should take up to 3 working days.
It’s worth highlighting that Jungle Reels casino will apply a £2.50 fee on the cashout.
In our humble opinion, this practice is a big thumb down as casinos earn money from games and they shouldn’t operate as they were banks.
Jungle Reels casino review: our final words
Jungle Reels belongs to the vast group of legit casinos licensed in the UK market, which makes it a safe and secure platform for online gambling.
It also offers an excellent inventory of slot games.
However, these features are not enough for us to recommend Jungle Reels.
Unneeded charges on the withdrawals, huge wagering requirements and poor customer support service are the big downside of this operator.
Honestly, there are just too many good alternatives to justify playing on this platform.