If you’ve heard of Jackwin, you’re more likely an experienced online gamer or an insider than a newbie. Or it could be due to a particular planetary alignment.
Jokes aside, this online casino isn’t very well known yet, but don’t worry: we’re here on purpose!
If you want to know more about this operator, keep reading our Jackwin Casino review.
*Note: if you click to the Play now button, you will be redirected to our favourite casino in 2021.
Who owns Jackwin?
Jackwin Casino is owned and run by Mobile Incorporated Limited, a gaming company based in Malta.
Mobile Incorporated has been operating with two UK casinos since 2018.
Jackwin sister sites
Does Jackwin have sister sites? Yes, based on our information, there is currently only one Jackwin Casino sister site: Conquestador.
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Is Jackwin Casino legit?
This is the first question you need to ask yourself before depositing money into any casino.
In a nutshell, yes, Jackwin is a legal site in the UK thanks to license no. 51011 issuedd by the Gambling Commission.
The license has been active since April 2018 and no penalties have been applied.
The casino does not have any other licenses and is therefore only available to UK players.
Jackwin welcome bonus offer
Jackwin casino welcomes new players with a 100% first deposit welcome bonus up to £ 200.
How does it work? Just create an account and make a deposit of at least £ 20. You have 70 days from the time of registration, after which the promotion expires.
Then, Jackwin doubles your first deposit up to a maximum of £200.
To convert this bonus money into real money, a wagering of 40x is required.
To be honest, this is higher than the average value of 35x that most online casinos have.
For example, if you deposit £ 20, you can play with £ 40. To convert half into real money, you will need to play it 40 times, for a total value of £800.
Normally, casinos also put a limit on the money you can win out of the bonus, despite the obstacle of the wagering requirement.
In Jackwin’s case, fortunately, the limit – is 20 times, so with a deposit of £ 20, the maximum win is £ 400.
In addition, the promotion also includes 200 free spins, granted in blocks of 20 for ten consecutive days.
You can play these free spins on the popular Book of Dead slot, within 3 days of release.
We recommend that you read the T&Cs of this promotion, as it is more complex than how we have explained it.
Jackwin has an excellent range of games, thanks to partnerships with the best game providers, including:
• Evolution Gaming
• Push Gaming
• Red Tiger
• Play’n Go
• Relax Gaming
• Big Time Gaming
• Elk Studios
• Kalamba Games
• Nolimit City
• Pragmatic Play
• 1×2 Gaming
How can you make a deposit at Jackwin? There are several methods available:
• Pay by mobile
Jackwin withdral times
The withdrawal times of an online casino are usually standard.
The factor that can make the process faster or slower is the casino’s readiness to verify the payment.
It takes Jackwin 1 business day to accept (or decline) the withdrawal request.
Make sure your account is verified, to avoid delays in the operation.
Once your request has been accepted, the times to get your money back vary according to the payment method used: from one working day with e-wallet to 3-5 working days if you paid by card.
How can I contact customer support?
It is not uncommon to have to contact a casino’s customer support, not at all.
For this reason, customer management is a fundamental aspect to increase the credibility and quality of an online casino.
Jackwin offers its customers a FAQ section, which you can see at the bottom of the page.
Here, the most frequently asked questions are collected by groups: registration, making a deposit, account verification, withdrawals, bonus etc.
Also noteworthy is the Definitions section, where the technical terms are explained: this is not something every casino does, assuming that all players know the jargon of online gaming.
If you don’t find the answers you are looking for on the FAQ, you can always contact Jackwin’s customer care.
To do this, just click on the orange button, located on the right side of the site.
By filling out a form with name, email and your message you’ll start the live chat.
The service is offered 24/7, although Jackwin specifies that if live chat is not available, the message is sent via email.
In our case, we were able to speak to a customer support agent almost immediately.
However, our simple question was not answered and the agent told us to send an email to the specific department.
We sent it to the address provided, which appears to be the only one: [email protected].uk.
Unfortunately, after 5 days, we still haven’t received any response.
That’s why we believe that Jackwin’s customer service has room for improvement and is not entirely reliable.
Does Jackwin Casino have an affiliate program?
Currently, no affiliate program is available.
Is it something bad for a casino?
There is nothing wrong with not having an affiliate program. The casino has simply decided to promote itself through other channels, or has not yet implemented the service.
Do I need a promo code or a bonus code?
No bonus code is needed. You simply need to register and make a deposit of at least £20.
Is there also a no deposit bonus?
Currently, the only bonus available requires a deposit.
Jackwin Casino review: our final thoughts
You won’t find many Jackwin reviews out there, which is why we feel we need to dose the words for this casino carefully.
There are many reasons why you should try this online casino.
For one thing, it is a safe casino that operates legally. The availability and variety of games is in no way inferior to the best UK casinos. Usability does not present particular problems and the gaming experience is good.
As for the welcome bonus, the offer is fairly standard, even if the wagering is higher than average and makes it more difficult to convert it into real money.
The only flaw, which, however, has an important weight is customer service. We don’t want to promote a casino that doesn’t respond to its customers.
We are likely to change our opinion and update this review, if Jackwin responds to us and changes his approach to customer management.
In the meantime, we recommend that you take a look at the Top 20 UK Online Casinos for 2021.